Health Services

NURSE-ON-CALL   1300 60 60 24

24/7 phone service that provides immediate, expert health advice from a registered nurse.


GV Health 
1300 369 005   available 24/7 . A trained mental health team triage member is available to talk to immediately.
Generalist Counselling Service
0408 662 868
Nathalia District Hospital
Wed. Thurs. Fri
8:30 - 5:00

No GP Referral required
  • Victorian Poisons Information Centre

Phone 13 11 26  (24 hours a day, seven days a week)

The role of the VPIC is to provide the people of Victoria with advice about what to do if a person has been poisoned, has overdosed, has made a mistake with medicines or has been bitten/stung by a snake, spider, bee, wasp etc. For members of the public this includes telephone assessment, advice on first aid, with or without referral to a doctor or hospital. Information and advice is given to health professionals about formulations of products and management of poisoned patients.

The VPIC aims to ensure patients who are poisoned or envenomed receive the most effective treatment promptly, and prevent unnecessary visits to doctors and hospitals.

Beyond Blue
beyondblue is the national initiative to raise awareness of anxiety and depression, providing resources for recovery, management and resilience
24/7 call line
1300 22 4636
1300 659 467
Lifeline  13 11 14

Saving Lives. Crisis Support. Suicide Prevention.

Mensline Australia

24/7 service for men with relationship & family concerns.

1300 78 99 78

The Ripple Effect: Platform for people from the farming community to tell the story of their experience with suicide.
Online interactive self help

Learn cognitive behaviour therapy skills 
for preventing and coping with depression

e-couch is a self-help interactive program with modules for depression, generalised anxiety & worry, social anxiety, relationship breakdown, and loss & grief.

It provides evidence-based information and teaches strategies drawn from cognitive, behavioural and interpersonal therapies as well as relaxation and physical activity.

Family & Relationship Service Australia  1800 050 321

FRSA members provide a diverse range of family and relationship services aimed at supporting and strengthening disadvantaged communities. These services include:

  • Accommodation & Housing Services

  • Children’s Services

  • Children’s Contact Services & Parenting Orders Program

  • Community Services & Playgroups

  • Communities for Children

  • Disability & Mental Health Services

  • Family Relationship Counselling

  • Family Support Services

  • Family Violence Services

  • Mediation, Family Dispute Resolution & Family Therapy

  • Men & Family Services

  • Youth Services


headspace is the National Youth Mental Health Foundation providing early intervention mental health services to 12-25 year olds.

The service is designed to make it easy as possible for a young person and their family to get the help they need for problems affecting their wellbeing. This covers four core areas: mental health, physical health, work and study support and alcohol and other drug services. 

The services can be accessed through headspace centres, online counselling service eheadspace and postvention suicide support program headspace School Support.

Headspace 03 58 23 8800 - Shepparton

129 High Street, Shepparton, Victoria 3630

P:(03) 5823 8800              F:(03) 5821 8678

Headspace  - Bendigo

78-80 Pall Mall, Bendigo, Victoria 3550

P:(03) 5434 5345       F:(03) 5434 5320


Kids Helpline  1800 55 1800
Phone Counselling Service
Kids Helpline is Australia's only free, private and confidential, phone counselling service specifically for young people aged between 5 and 25.
National Centre for Farmer Health: Workshops to improve health, safety and wellbeing of farmers, families and communities. Phone (03) 5551 8533 or
The Black Dog Institute is a not-for-profit organisation and world leader in the diagnosis, treatment and prevention of mood disorders such as depression and bipolar disorder.
Primary Care Connect 03 58 23 3200

399 Wyndham Street Shepparton VIC 3630

Monday to Friday 9:00am-5:00pm
Saturday & Sunday – closed
Public holidays – closed

 (03) 5823 3200
 (03) 5823 3299

Counselling services include:

Drug & Alcohol 
Primary Health

Indigenous Services




(03) 9611 6100
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